Front desk
Calendar with appointment profiles and statuses, patient registration, insurance cards, eligibility checks, copays at check-in.
Training EHR + practice clearinghouse
Learn the revenue cycle on screens that work like the real thing.
Fernwell gives medical billing, coding and front-office students a full practice EHR and a connected clearinghouse. They book visits, verify eligibility, code, submit claims, read ERAs and work denials, all on fictional patients with simulated payer responses.
- No installs, works in any browser
- Role-based practice: front desk, MA, provider, biller
- Instructor dashboard and answer key
15revenue-cycle steps, end to end
20written lessons, with room for your videos
150+glossary terms tied to the screens
15real payer names with simulated rules
How it works
Every step a real claim goes through, in one place
Students work a clinic day in Cedar Hollow Medical Group, a fictional practice with providers, patients and a payer mix. Each step feeds the next, so a typo at registration really does come back as a rejection.
- Schedule
- Register
- Verify eligibility
- Authorize
- Check in & collect
- Document
- Code
- Scrub & submit
- Acknowledge
- Adjudicate
- Post ERA
- Work denials
- Bill secondary
- Bill patient
- Follow up A/R
Medical assistant
Rooming, vitals, medications, allergies, lab orders and results, prior authorization requests.
Provider
SOAP notes with templates and macros, ICD-10-CM and CPT selection, E/M levels, modifiers, signing.
Biller / coder
Charge review, claim scrubbing, 837P batches, 999 and 277CA, ERA posting with CARC/RARC codes, denials, corrected claims, secondary claims, statements, aging.
Included: Claimstead clearinghouse
A practice clearinghouse, connected to the EHR
Most training EHRs stop at "claim created". Fernwell keeps going. Claims travel to Claimstead, our training clearinghouse, and come back the way they do in a real office.
- Eligibility (270/271): coverage, copay, deductible and coinsurance, with real error codes when member details are wrong.
- Claims (837P, 999, 277CA): batch upload or one-click submit, front-end edits and rejections.
- Payer adjudication and ERAs (835): allowed amounts, deductibles, CO/PR/OA adjustments, CARC and RARC codes.
- Claim status (276/277) and authorizations (278): pended, approved and denied requests.
- Fast-forward: skip the waiting so a class can finish a full cycle in one session.
Claimstead is a simulation. It is not connected to any real payer or clearinghouse, and payer names are used only to make the practice realistic.
Learning Center
Lessons, videos and a glossary inside the EHR
Each lesson explains one step of medical billing and the revenue cycle, then points students to the exact Fernwell screen and practice task for it.
- 20 lessons from "the revenue cycle at a glance" to denials, secondary claims, A/R follow-up and compliance.
- Training videos: add a YouTube, Vimeo, Loom or Google Drive video to any lesson, and it plays right in the lesson.
- Glossary: 150+ terms, from AAA errors to write-offs, searchable and linked from every lesson.
- On-screen tips: each screen links to the lesson that explains it, and tasks check off as students complete them.
For schools and instructors
Run a whole class without the admin work
Join codes
Each school gets a code and a sign-up link. Students request access with it, and you approve them from your dashboard.
Seats and terms
Licenses have a seat count and an end date. Student access ends with the term, and you can free a seat when someone leaves.
Progress at a glance
See tasks finished, lessons read, notes signed, claims sent, paid and rejected for every student.
Answer key
Worked answers for the sample clinic's cases, plus the steps for every training task.
Fresh start anytime
Reset a student's practice data so they can repeat a scenario, or start a new cohort clean.
Private by design
Each student works in their own copy of the clinic. Instructors see only their own school.
Pricing
Simple plans for learners and programs
Every plan includes the full EHR, Claimstead, the Learning Center and the glossary.
Individual learner
$29/ month
or $149 per year
- All roles and training tasks
- All lessons, videos and glossary
- Claimstead clearinghouse
- Reset your practice clinic anytime
Most popular
Student, through a school
$69/ student / term
or $99 per student per year
- Everything in Individual
- Join with your school's code
- Instructor approval and progress tracking
- Instructor accounts free
Program license
Custom
for colleges, career schools and employers
- Seat packs for one or more campuses
- Answer key and instructor dashboard
- Your own videos in the lessons
- Invoice and purchase order billing
Prices in USD. Schools can try Fernwell with a short pilot before buying seats.
Questions
Is any of the data real?
No. Every patient, provider and claim in Fernwell is fictional, and every payer response is simulated. Students must never enter real patient information.
Does Claimstead send claims to real insurers?
No. Claimstead is a training clearinghouse. It reproduces the formats and responses of real transactions (270/271, 276/277, 278, 837P, 999, 277CA, 835) without connecting to anyone.
What do students need?
A current web browser on a computer. Fernwell works on tablets too, though billing screens are easiest on a larger display.
Which courses is it for?
Medical billing and coding, medical office administration, medical assistant and health information programs, plus self-learners preparing for a first billing job.
Can I add my own training videos?
Yes. Your Fernwell administrator can attach a video link to any lesson, and it plays inside the Learning Center.
How do students join my class?
Share your school's sign-up link or join code. Students request access with it, and you approve them from the instructor dashboard.
Does Fernwell certify students?
No. Fernwell is a practice environment that supports your curriculum. It is not a credential or a certification exam.
Get in touch
Request a demo or a school quote
Tell us about your program and we will set up a walkthrough and a pilot account for your instructors.
Prefer email? hello@fernwellehr.com
Already have an account? Sign in to Fernwell or open Claimstead.